Looper vs Yellow.ai
135 languages, or the one language that matters to you.
Yellow.ai is a multilingual chat and voice platform with 1,100 customers, 35 channels and a free plan. It is built for a global enterprise that needs WhatsApp, LINE and KakaoTalk. Looper is built for a business in Israel that needs office work to run on its own: in Hebrew, inside Priority and SAP, on your servers.
Native Hebrew · Runs in your environment · Your data stays yours · First process within days
The bottom line
Yellow.ai is a chatbot.
Broad, multilingual, and according to users sometimes loses context. Looper is a team and platform for processes.
Yellow.ai keeps your data 30 days for export.
According to reviews. With Looper, data never leaves the organization to begin with.
Yellow.ai is cheap to start, expensive to customize.
Free plan, then per resolution, and on-prem at a significantly higher price. Looper: a fixed subscription, at your place.
Where Looper usually starts
Finance and accounting
Invoice matching, bank reconciliation, collections follow-up and month-end close. The repetitive hours a finance team spends in spreadsheets and inboxes every week.
Logistics and operations
Order and shipment tracking, supplier and carrier updates, exceptions and documents, and chasing statuses across systems.
No engineering project on your side
We build inside the tools you already use and run it in your environment, on a cloud model of your choice or on local models on your own hardware. You do not need a dev team to make it work.
Who is Yellow.ai
Yellow.ai was founded in 2016 in Bangalore and San Mateo and builds a conversational AI platform for customer and employee service. It supports 135 languages, 35 channels including WhatsApp, LINE and KakaoTalk, and 15 LLM models, and serves over 1,100 organizations: Sony, Domino's, Hyundai. Pricing is partly public: a free plan for one agent and 500 sessions a month, then $0.99 per resolution, with Enterprise by quote. Ratings are mixed: 4.4 on G2, 2.9 on Trustpilot. For a global enterprise with customers in Asia and South America, Yellow.ai covers channels and languages that no other competitor on this list covers.
Side by side
| Criterion | Yellow.ai | Looper |
|---|---|---|
| What you build | Chatbot and voice for customer and employee service | Any business process, including service |
| Target market | Global, multilingual enterprise, Asian channels | Mid-size and large businesses in Israel |
| Languages | 135+ | Native Hebrew + English |
| Channels | 35+ including WhatsApp, LINE, KakaoTalk | Any system: ERP, email, Excel, DB, Slack, WhatsApp, chat |
| Who builds | The customer + Yellow; Enterprise with services | The Looper team |
| Where it runs | SaaS; on-prem at a significantly higher price | Your servers or your private cloud, per customer |
| Data | Passes through Yellow; export limited to 30 days per users | Never leaves the organization |
| LLM model | 15+ models | Claude, OpenAI, Gemini, Mistral, or local models on your own hardware |
| Accuracy | Users report losing context and weak intent recognition | Defined processes with human approval for sensitive steps |
| Analytics | Per user, shallow | Live dashboards on your own data |
| Time to first process | Weeks to months | Hours to days |
| Pricing | Free → $0.99 per resolution → Enterprise | Fixed annual subscription, price discussed on the call |
| Entry threshold | Free; reportedly around $10,000 a year floor, $25,000 for 4 use cases | Fixed annual subscription, price discussed on the call |
| Rating | G2 4.4 (106) · Trustpilot 2.9 | Runs in your environment, so it inherits your compliance |
What you build
Yellow.ai
Chatbot and voice for customer and employee service
Looper
Any business process, including service
Target market
Yellow.ai
Global, multilingual enterprise, Asian channels
Looper
Mid-size and large businesses in Israel
Languages
Yellow.ai
135+
Looper
Native Hebrew + English
Channels
Yellow.ai
35+ including WhatsApp, LINE, KakaoTalk
Looper
Any system: ERP, email, Excel, DB, Slack, WhatsApp, chat
Who builds
Yellow.ai
The customer + Yellow; Enterprise with services
Looper
The Looper team
Where it runs
Yellow.ai
SaaS; on-prem at a significantly higher price
Looper
Your servers or your private cloud, per customer
Data
Yellow.ai
Passes through Yellow; export limited to 30 days per users
Looper
Never leaves the organization
LLM model
Yellow.ai
15+ models
Looper
Claude, OpenAI, Gemini, Mistral, or local models on your own hardware
Accuracy
Yellow.ai
Users report losing context and weak intent recognition
Looper
Defined processes with human approval for sensitive steps
Analytics
Yellow.ai
Per user, shallow
Looper
Live dashboards on your own data
Time to first process
Yellow.ai
Weeks to months
Looper
Hours to days
Pricing
Yellow.ai
Free → $0.99 per resolution → Enterprise
Looper
Fixed annual subscription, price discussed on the call
Entry threshold
Yellow.ai
Free; reportedly around $10,000 a year floor, $25,000 for 4 use cases
Looper
Fixed annual subscription, price discussed on the call
Rating
Yellow.ai
G2 4.4 (106) · Trustpilot 2.9
Looper
Runs in your environment, so it inherits your compliance
Where Yellow.ai is stronger
Multilingualism.
135 languages. If you sell in Thailand and Brazil, there is no substitute.
Channels.
LINE, KakaoTalk, Viber, WhatsApp out of the box.
Free entry.
You can try it without talking to a salesperson.
Customer count.
1,100 organizations, global logos.
Where Looper is stronger
Processes, not chat.
Yellow.ai answers and routes. Looper produces a report, checks an invoice, reconciles a payment, sends an email.
Data stays home, no extra charge.
With Yellow.ai, reportedly, on-prem costs significantly more and data export is limited to 30 days. With Looper, data never leaves.
Accuracy in the process.
Yellow.ai users on Gartner report losing context. Looper builds defined processes, with audit and human approval, not a free conversation.
Team included.
Yellow.ai: the customer builds, professional services on Enterprise. Looper: our team, included in the subscription.
Analytics on your own data.
Not just on conversations.
Hebrew that is not a translation.
Emails, invoices, documents in Hebrew, Israeli systems.
What Looper does that Yellow.ai does not
Pricing, side by side
| Yellow.ai | Looper | |
|---|---|---|
| Model | Free → per resolution → Enterprise | Fixed annual subscription |
| Starting point | Free: one agent, 500 sessions a month | Fixed annual subscription, price discussed on the call |
| Typical year | Reportedly $10,000–25,000; voice $500–5,000 a month | Fixed annual subscription, price discussed on the call |
| On-prem | At a significantly higher price | Included, by default |
| Who builds | The customer; paid services | The Looper team, included |
Model
Yellow.ai
Free → per resolution → Enterprise
Looper
Fixed annual subscription
Starting point
Yellow.ai
Free: one agent, 500 sessions a month
Looper
Fixed annual subscription, price discussed on the call
Typical year
Yellow.ai
Reportedly $10,000–25,000; voice $500–5,000 a month
Looper
Fixed annual subscription, price discussed on the call
On-prem
Yellow.ai
At a significantly higher price
Looper
Included, by default
Who builds
Yellow.ai
The customer; paid services
Looper
The Looper team, included
Yellow.ai is the cheapest to start with on this list, and that is a real advantage. The fair comparison is not "price" but "what you get": a chatbot you build, or a team that builds your processes for you.
Which one to choose
Choose Yellow.ai if:
- You are a global enterprise that needs dozens of languages and Asian channels.
- The need is an FAQ chatbot, and you have someone to build it in-house.
- You want to start for free.
Choose Looper if:
- You are a business in Israel and Hebrew is your language.
- The pain is office work, not chat.
- Data must stay with you, at no extra cost.
- You want a team that builds, not a platform you build on.
Frequently asked questions
Yellow.ai is free. Why pay for Looper?
Yellow.ai's free plan is one chatbot you build. Looper is a team that builds processes inside your systems. Two different products at a different price.
Does Yellow.ai support Hebrew?
Yes, as one of 135 languages. With Looper, Hebrew is the home language: emails, invoices, documents and Israeli systems.
What does "export limited to 30 days" mean?
According to user reviews, Yellow.ai allows exporting conversation history only 30 days back. With Looper the data is on your servers, so the question does not exist.
Does Looper do WhatsApp?
Yes, as a channel for requests and processes. LINE and KakaoTalk, no.
How much does it cost?
Fixed annual subscription, price discussed on the call. At your place, with no extra on-prem charge.
In your language, in your systems, on your servers
30 minutes. Bring one process, we will show you how it runs on its own.