Looper vs Aisera
200,000 dollars and a six-month integrator project. Or a first process within days.
Aisera builds self-service agents for IT, HR and service at Fortune 500 organizations, and since 2025 it has been part of Automation Anywhere. Reportedly, deals start at 200,000 dollars a year and implementation adds 50 to 100 percent in the first year. Looper brings a team and a platform for every business process, in your environment, on a fixed subscription, and launches within days.
No integrator · Runs in your environment · One price · Native Hebrew
The bottom line
Aisera is built for a giant organization with ServiceNow.
IT and HR self-service at the scale of thousands of employees. Looper is for a medium or large business that wants its office to run itself.
Aisera is a months-long project.
Reviews agree: long implementation, complexity, an integrator. Looper: days.
Aisera is now sold as part of a bundle.
Since the acquisition, users note uncertainty about packaging. Looper: one clear subscription.
Where Looper usually starts
Finance and accounting
Invoice matching, bank reconciliation, collections follow-up and month-end close. The repetitive hours a finance team spends in spreadsheets and inboxes every week.
Logistics and operations
Order and shipment tracking, supplier and carrier updates, exceptions and documents, and chasing statuses across systems.
No engineering project on your side
We build inside the tools you already use and run it in your environment, on a cloud model of your choice or on local models on your own hardware. You do not need a dev team to make it work.
Who is Aisera
Aisera was founded in Palo Alto in 2017 and was acquired by Automation Anywhere in November 2025. It builds AI agents for self-service in IT, HR and customer service: opening tickets, updating status, resolving issues, answering HR questions, through a portal, Slack, Teams and voice. It connects to ServiceNow, HR systems and an IdP, and since the acquisition also to thousands of systems through Automation Anywhere's automation platform. Its customers include Fortune 500 companies and NJ Transit, and its G2 rating is 4.4 with 147 reviews, mostly from large organizations. Pricing, reportedly, is based on number of employees and domains, starting at 200,000 dollars a year. For a giant organization with ServiceNow that wants to reduce help desk load, Aisera is a recognized player.
Side by side
| Criterion | Aisera | Looper |
|---|---|---|
| What it builds | Self-service agents for IT, HR and service | Every business process: reports, invoices, reconciliations, emails, tenders, knowledge base, service |
| Target market | Fortune 500 with ServiceNow and thousands of employees | Medium and large businesses in Israel |
| Who builds it | An integrator | The Looper team |
| Where it runs | SaaS | On your servers or in your private cloud |
| The data | Passes through Aisera | Never leaves the organization |
| LLM model | Aisera's own | Claude, OpenAI, Gemini, Mistral, or local models on your own hardware |
| Integrations | ServiceNow, Teams, HR, IdP; thousands of systems via Automation Anywhere | Any system with an API, database or screen: ERP, SAP, Priority, Excel, email |
| Channels | Portal, Slack, Teams, voice, chat | Slack, Teams, email, chat, ERP, database, webhooks |
| Edge cases | Weak, per user reports | Human approval for every sensitive step |
| Hebrew | Multilingual | Native |
| Time to first process | Months | Hours to days |
| Pricing | Licensing by employees and domains; quote based | Fixed annual subscription, price discussed on the call |
| Entry point | Reportedly 200,000 to 2 million dollars a year; implementation +50-100% in year one | Fixed annual subscription, price discussed on the call |
| Compliance | SOC 2 Type II, ISO 27001 | Runs in your environment, so it inherits your compliance |
| Ownership | Automation Anywhere (since 2025); packaging uncertainty | Independent |
What it builds
Aisera
Self-service agents for IT, HR and service
Looper
Every business process: reports, invoices, reconciliations, emails, tenders, knowledge base, service
Target market
Aisera
Fortune 500 with ServiceNow and thousands of employees
Looper
Medium and large businesses in Israel
Who builds it
Aisera
An integrator
Looper
The Looper team
Where it runs
Aisera
SaaS
Looper
On your servers or in your private cloud
The data
Aisera
Passes through Aisera
Looper
Never leaves the organization
LLM model
Aisera
Aisera's own
Looper
Claude, OpenAI, Gemini, Mistral, or local models on your own hardware
Integrations
Aisera
ServiceNow, Teams, HR, IdP; thousands of systems via Automation Anywhere
Looper
Any system with an API, database or screen: ERP, SAP, Priority, Excel, email
Channels
Aisera
Portal, Slack, Teams, voice, chat
Looper
Slack, Teams, email, chat, ERP, database, webhooks
Edge cases
Aisera
Weak, per user reports
Looper
Human approval for every sensitive step
Hebrew
Aisera
Multilingual
Looper
Native
Time to first process
Aisera
Months
Looper
Hours to days
Pricing
Aisera
Licensing by employees and domains; quote based
Looper
Fixed annual subscription, price discussed on the call
Entry point
Aisera
Reportedly 200,000 to 2 million dollars a year; implementation +50-100% in year one
Looper
Fixed annual subscription, price discussed on the call
Compliance
Aisera
SOC 2 Type II, ISO 27001
Looper
Runs in your environment, so it inherits your compliance
Ownership
Aisera
Automation Anywhere (since 2025); packaging uncertainty
Looper
Independent
Where Aisera is stronger
IT self-service at scale.
Thousands of employees opening tickets in ServiceNow. That is the product.
HR.
Questions about leave, policy, onboarding, inside Teams and Slack.
RPA connectivity.
After the acquisition, access to thousands of Automation Anywhere connectors.
Logos.
Fortune 500, US government.
Where Looper is stronger
No integrator.
Reviews of Aisera mention long, complex implementation. Looper brings the team, and implementation takes days.
One known price.
Reportedly 200,000 dollars plus 50 to 100 percent implementation, versus a fixed subscription.
The whole office, not just IT and HR.
Finance, operations, procurement, sales, management.
Data stays home.
SaaS versus running in your own environment.
Edge cases.
Aisera users report weakness on edge cases. Looper routes anything unclear to a person instead of guessing.
Certainty.
Aisera is now inside Automation Anywhere, and packaging keeps changing. Looper is independent and talks to you directly.
What Looper does that Aisera does not
Pricing, side by side
| Aisera | Looper | |
|---|---|---|
| Model | Licensing by employees, domains and depth | Fixed annual subscription |
| Typical year | Reportedly 200,000 to 2 million dollars | Fixed annual subscription, price discussed on the call |
| Implementation | +50-100% in the first year, an integrator | Included |
| Public price list | No | No, price is set on the call |
| Depends on org size | Yes, by employee count | No |
Model
Aisera
Licensing by employees, domains and depth
Looper
Fixed annual subscription
Typical year
Aisera
Reportedly 200,000 to 2 million dollars
Looper
Fixed annual subscription, price discussed on the call
Implementation
Aisera
+50-100% in the first year, an integrator
Looper
Included
Public price list
Aisera
No
Looper
No, price is set on the call
Depends on org size
Aisera
Yes, by employee count
Looper
No
Aisera is priced by employees and domains, with implementation adding another 50 to 100 percent in the first year, reportedly. Looper charges a fixed annual subscription that includes build, operation and improvement.
Which one to choose
Choose Aisera if
- You are an organization of thousands of employees with ServiceNow.
- Your pain is IT and HR help desk at scale.
- You have a budget of 200,000 dollars or more and can run a months-long project.
Choose Looper if
- You are a medium or large business in Israel.
- Your pain is finance, operations and requests, not just IT.
- You want a first process this week at a known price.
- Your data must stay in-house.
Frequently asked questions
Does Looper do IT self-service?
Yes, as an organizational knowledge base and ticket opening in your own system. At the scale of a Fortune 500 company with ServiceNow, Aisera specializes in this more.
What about HR?
A knowledge base on procedures, leave and policy, in Hebrew, in Slack or Teams, within days. Yes.
Do we need an integrator?
No. The Looper team builds, connects, runs and improves it.
Aisera connects to RPA. Does Looper have something similar?
Looper connects to any system with an API, database or screen, including screen-recording based automation. That covers most of what RPA does, without a separate license.
How much does it cost?
Fixed annual subscription, price discussed on the call. One subscription, implementation included.
You do not need a six-month project to get started
30 minutes. Bring one process, and we will show it running on its own.